Arizona Adjuster Practice Exam

What must Gary do in order to receive regular payments from Olympus Insurance Company while his claim is under investigation?

1. File a formal request

2. Submit additional documentation

3. Nothing

4. Notify the claims adjuster

The correct answer is: Nothing

The option indicating that Gary must do nothing to receive regular payments from Olympus Insurance Company while his claim is under investigation is rooted in the nature of how some insurance companies handle claims. In many cases, when a claim is filed, the insurer has an obligation to provide interim payments or advances, especially if there is evidence that points to a valid claim based on the initial assessment. When a claim is under investigation, it doesn't automatically mean that the policyholder cannot receive assistance. If the policy allows for ongoing payments during this period, the responsibility to issue those payments typically falls on the insurance company. This means the insured does not need to take additional action, such as filing a request or submitting more documentation, to initiate these payments. This option reflects a situation that can occur in insurance claims processing, where the adjuster and insurer manage payments during the investigation phase without needing further input from the claimant, as long as the claim appears valid and there are sufficient grounds for payment.